This can be a desktop, a local print server or preferably a ThinPrint Hub. For this, a ThinPrint Client must be placed in the branch office. This allows printing in masked networks (NAT) even without a VPN tunnel. We name this feature the ThinPrint Secure Tunnel, and it enables the connection from the ThinPrint Client in the branch office to the print server in the head office. With ThinPrint, secure printing is also possible without a VPN connection. And they aren’t an insignificant cost factor when a company has a number of different branches either. Any printing management solution worth its salt should offer this, especially if they focus on retail. The IT staff are relieved from unnecessary tickets this way and the employee gains independence. If employees frequently commute between different locations this feature is certainly helpful.
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IT admins are free to decide if they want to grant their teams this ability. It is also possible for employees to select the printers they need themselves using our ThinPrint Self-Service portal. Self-Service Printers – Power to the People The important thing here is that all the necessary functions are covered for each printer. With the help of the ThinPrint Engine, all printers are supported, including label printers, barcode printers, thermal printers and also normal printers for invoices or delivery notes that are frequently used in retail. No IT knowledge is required to set up the Hub and all are remotely manageable via an easy-to-use management console. It can be plugged into the branch’s network and will then automatically ensure that the entire print infrastructure is “read in” and made available to the admins at the head office. In these and other cases, the ThinPrint Hub –an uncomplicated and fortunately inexpensive printing appliance – is helpful. This poses enormous challenges for IT, especially in cases where employees commute between different branches. The common scenario: When an employee logs in to the system, he or she wants to use the printer in his or her vicinity.
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If there are any, they tend to be located in the head office and want to manage the printers and printer drivers of all the branches from there with as little effort as possible. Yet not every branch has the luxury of its own team of IT experts.
Printer Management & No IT Expertise NecessaryĪ constant in printing in branch offices, whether retail or service, is the unavoidable administration of printers and printer drivers. The adaptive compression, streaming technology and connection-oriented bandwidth control of the ThinPrint Engine, which has been continuously optimised over the years, now ensures fast print outputs in thousands of branch offices in trade and services, regardless if it’s for brick-and-mortar locations or an offshore oil rig. Even today, this feature is still needed in many customer projects. ThinPrint’s first release version, ThinPrint Engine 1.0 solved this issue more than 20 years ago by compressing print data. The result: printouts are slow or not delivered at all, leaving employees and customers annoyed. If these branches are supplied with IT infrastructure via their head office(s), bandwidth bottlenecks quickly occur when transmitting large-volume print data. In our experience, many branches – nationally and internationally – are still located in rural areas where bandwidths are sometimes low. Let’s take a look at the special requirements that printing in branches of retail or service companies often encounter and what print solutions for retail should offer! Print solutions for retail stores and service companies must therefore ensure one thing above all: fast printouts for satisfied customers Print solutions for retail stores and service providers can help achieve this. So, printouts in retail and service companies must be one thing above all: fast and uncomplicated because making sure each customer does not have to wait is key. Slow printouts are painful – for employees and customers alike. Fast, uncomplicated printouts ensure smooth workflows and are crucial for satisfied customers. This doesn’t just apply to car rental branches, but any retail company where, say, delivery labels are regularly printed or even at airports where boarding passes or luggage tickets are just as important. Printing is not just a nice-to-have at some workplaces, for many its economically vital and yet all too often prone to failing. Anyone who has been at a car rental counter, for example, and witnessed how the simple job of printing out a rental contract can turn into a nightmare can confirm: There are always situations in which the issue of printing makes employees break out in a sweat.
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